Privacy Policy
- Information Collection and Use
• We only collect the information necessary to provide customized services, including but not limited to: personal identification information (name, contact information, email), customized requirement information (such as design style, functional requirements, usage scenarios), and payment information (used only for order settlement, processed by third - party payment institutions, and we do not store complete sensitive payment information).
• Purpose of information use: It is used for requirement communication, service customization, order processing, delivery notification, after - sales support, and service quality optimization (such as analyzing demand trends based on anonymized data), and is not used for other purposes unrelated to the service. - Information Storage and Security
• Information storage period: After the service is completed and delivered, it will be retained until 3 years after the user cancels the account or the minimum retention period required by laws and regulations; after the expiration of the period, the information will be anonymized or permanently deleted.
• Security protection: We adopt technical measures such as SSL encrypted transmission and AES encrypted storage, combined with employee confidentiality training and access rights control to prevent information leakage, loss, and tampering; in case of a data security incident, affected users will be notified within 72 hours and remedial measures will be taken. - Information Sharing and Disclosure
• Without the explicit consent of the user, we will not share the user's personal information with any third party, except in the following cases:
(1) It is necessary to fulfill the service (such as payment institutions processing payments, and network disk platforms storing and delivering files), and the cooperation partners are required to sign a confidentiality agreement and are prohibited from re - sharing;
(2) Required by laws and regulations, or when administrative or judicial agencies request it, or when it is necessary to disclose to fulfill legal obligations;
(3) If the user engages in illegal or irregular activities, it is necessary to disclose to a third party to protect legitimate rights and interests. - User Rights
• Users have the right to access, correct, and supplement personal information, apply to delete irrelevant information or cancel the account; they can operate self - service through "Account Settings" or contact customer service to submit an application, and we will respond and process it within 7 working days.
• Users can withdraw their authorization for information use (such as personalized recommendations), but withdrawal may affect the normal use of some service functions.
(1) Necessary for the performance of the service (such as payment institutions processing payments, cloud storage platforms storing and delivering files), and the partner is required to sign a confidentiality agreement and is prohibited from sharing the information again.
(2) Required by laws, regulations, administrative or judicial authorities for retrieval, or necessary to disclose for the performance of legal obligations.
(3) If the user engages in illegal or irregular behavior, it is necessary to disclose to a third party to safeguard legitimate rights and interests.
4. User rights
• Users have the right to access, correct, supplement personal information, apply for the deletion of irrelevant information or the cancellation of the account; they can operate self - service through "Account Settings" or contact customer service to submit an application, and we will respond and handle it within 7 working days.
• Users can withdraw the authorization for information use (such as personalized recommendations), but after withdrawal, it may affect the normal use of some service functions.
(2) Required by laws, regulations, administrative or judicial authorities for retrieval, or necessary to disclose for the performance of legal obligations.
(3) If the user engages in illegal or irregular behavior, it is necessary to disclose to a third party to safeguard legitimate rights and interests.
4. User rights
• Users have the right to access, correct, supplement personal information, apply for the deletion of irrelevant information or the cancellation of the account; they can operate self - service through "Account Settings" or contact customer service to submit an application, and we will respond and handle it within 7 working days.
• Users can withdraw the authorization for information use (such as personalized recommendations), but after withdrawal, it may affect the normal use of some service functions.
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